SHIPPING POLICY
Last updated: August 2026
All orders placed through Disrupted Fashion Lab are processed with care before shipment.
PROCESSING TIMES
Orders are normally processed and dispatched within 3–7 business days from the date of purchase.
Business days do not include Fridays, Saturdays, Israeli public holidays, or other non-working days.
Once your order has been dispatched, you will receive a shipping confirmation by email with tracking information when available.
SHIPPING WITHIN ISRAEL
We currently offer the following shipping options within Israel:
Standard Shipping — ₪30
Express Shipping — ₪60
Available shipping options and final shipping costs will be displayed at checkout before payment.
Please note that the 3–7 business day timeframe refers to order processing and dispatch. Delivery time after dispatch may vary depending on the shipping method, destination, and carrier.
INTERNATIONAL SHIPPING
International shipping availability, rates, and estimated delivery times are displayed at checkout according to the destination.
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product or shipping price.
International delivery times may vary due to customs processing, local postal services, and other circumstances outside our control.
ORDER TRACKING
When tracking is available, tracking information will be sent to the email address provided when placing your order.
Please allow some time after receiving your shipping confirmation for the tracking information to become active.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate and complete shipping information at checkout.
If you notice an error in your shipping details, contact us as soon as possible at hello@disruptedfashionlab.com.
We will do our best to update your information before dispatch. Once an order has been shipped, we cannot guarantee that the shipping details can be changed.
Additional shipping costs resulting from incorrect or incomplete information provided by the customer may be the customer’s responsibility, subject to applicable law.
DELAYED, LOST OR DAMAGED ORDERS
If your order is significantly delayed, lost in transit, or arrives damaged, please contact us at hello@disruptedfashionlab.com with your order number and relevant details.
We will review the issue and assist you as quickly as possible.
Delivery estimates may be affected by shipping carriers, customs authorities, incorrect shipping information, public holidays, security situations, or other circumstances outside our reasonable control.
Nothing in this policy limits any rights or remedies available to customers under applicable consumer protection law.
RETURNS
Return requests are accepted within 8 business days from the date you receive your order, subject to our Refund Policy and applicable law.
For full information regarding returns, exchanges and refunds, please refer to our Refund Policy.
CONTACT
For questions regarding shipping or an existing order:
hello@disruptedfashionlab.com
Disrupted Fashion Lab
Tel Aviv, Israel
